Privacy policy

Given the development of new communication tools, it is essential to pay special attention to privacy protection. That is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of Personal Information

We collect the following information:

• Name
• First name
• Phone
• Email address

The personal information we collect is gathered through forms and through your interactions with our website. We also use cookies and/or log files, as described in the following section, to collect information about you.

Usage

Your personal information is collected through forms, specifically:

• Contact Form
• Newsletter Sign-Up Form
• Opinion Poll
• Contest
• Information / Promotional Offers
• Website Statistics and Performance
• Website Management (Design, Organization)
• Correspondence Between You and Us

Log Files and Cookies

We collect certain information through log files and cookies. This information primarily includes the following:

• IP Address
• Operating system
• Pages Viewed and Search Queries
• Time and Date of Login

Using these files allows us to:

• Improved Service and Personalized Customer Experience
• Personalized Consumption Profile
• Statistics

Sharing of Personal Information

Geasy Pay does not share your personal information. However, certain personal information may be accessible to our IT and website service providers (hosting, maintenance, and other services). The contracts we have entered into with these service providers require them to maintain the confidentiality of this personal information and/or to have a Privacy Policy in place.

We may also share certain personal information with government authorities and law enforcement agencies when required by applicable laws or in connection with a professional inspection.

Retention Period for Personal Information

We retain your personal information only for as long as necessary for the purposes for which it was collected in accordance with this Policy and to comply with our legal, regulatory, and/or contractual obligations. Your personal information is stored in a locked room and/or locked filing cabinets and/or in secure electronic files. You may contact the person in charge to find out how long your personal information will be retained.

Website Hosting

Our website is hosted by: WHC, headquartered at 7250 Clark Street, Suite 301, Montreal, Quebec H2R 2Y3
. The hosting provider can be contacted at (514) 504-2113. The personal information we collect and process is transferred to the following country(ies): Canada.

Data Controller

The person responsible for processing personal information is: Mehdi Charrier. She can be reached by phone at +1 438-806-0450, from 9:30 a.m. to 5:00 p.m., Monday through Friday. The data controller is responsible for determining the purposes and means of processing personal information.

Obligations of the Personal Information Controller

The personal information controller undertakes to protect the personal information collected, not to disclose it to third parties without notifying you, and to use the information only for the purposes for which it was collected. In addition, the data controller undertakes to notify you in the event of any correction or deletion of personal information, unless doing so would entail disproportionate formalities, costs, or procedures for the data controller.

In the event that the integrity, confidentiality, or security of your personal information is compromised, the data controller undertakes to notify you by any means.

Right to Object and Right to Withdraw

We are committed to providing you with the right to object to and withdraw consent regarding your personal information.
The right to object refers to the option available to users to refuse to allow their personal information to be used for certain purposes specified at the time of collection. The right to opt out refers to the option available to users to request that their personal information no longer appear, for example, on a mailing list.

To exercise these rights, you can contact us at:
Address: 3 Pl. Ville-Marie, Suite 400, Montreal, Quebec H3B 2E3
Email: info@geasypay.com
Phone: +1 438-806-0450

Right of Access

We are committed to recognizing the right of access and correction for data subjects who wish to view, modify, or even delete information about themselves.

To exercise these rights, you can contact us at:
Address: 3 Pl. Ville-Marie, Suite 400, Montreal, Quebec H3B 2E3
Email: info@geasypay.com
Phone: +1 438-806-0450

Security

The personal information we collect is stored in a secure environment. Our employees are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

• SSL (Secure Sockets Layer) Protocol
• SET (Secure Electronic Transaction) Protocol
• Access Management – Authorized Person
• Access Management – Data Subject
• Network Monitoring Software
• Computer Backup
• Digital Certificate Development
• Username / Password
• Firewalls

We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers absolute security, there is always some risk involved when using the Internet to transmit personal information.

Legislation

We are committed to complying with the legal provisions set forth in: The Act respecting the protection of personal information in the private sector, LQ 2021, c. 25; and/or the Personal Information Protection and Electronic Documents Act, LC 2000, c. 5. In the event of a dispute, the matter shall be resolved in the court of Montreal, Canada, located at 1 Rue Notre Dame E, Montreal, QC H2Y 1B6.