Visit order terminals have become an increasingly popular solution to labour shortages in Canada’s foodservice sector.
This problem has been exacerbated by the COVID-19 pandemic and subsequent economic challenges.
What are the solutions to mitigate the effects of the staff shortage?
How can we help the foodservice sector?
Automating the ordering process
Order kiosks allow customers to place orders and pay without the help of a waiter or cashier.
This frees up staff to concentrate on tasks requiring human attention, such as food preparation or table service, thus optimizing the use of available manpower.
By reducing staff workloads, particularly during peak periods, order kiosks help to reduce stress and improve team morale.
This can help reduce staff turnover, a common problem in the foodservice industry.
Customize your order
What’s more, order terminals speed up the ordering process.
They reduce errors and facilitate more efficient order management.
This enables restaurants to serve more customers with fewer staff, which is crucial in times of labor shortage.
As a result, customers are happier with their experience.
By offering fast, frictionless ordering, ordering kiosks improve customer satisfaction.
Customers also appreciate the ability to personalize their orders in detail, which can be more difficult to communicate to a waiter in a noisy environment.
Optimizing inventory management
Our order terminals are integrated with inventory management systems.
They enable restaurants to track ingredient usage in real time and reduce waste.
This can help reduce the workload of inventory management staff.
Less food thrown away means more money at the end of the month!
Data collection on control terminals
Order terminals collect valuable data on customer preferences and sales trends.
This data helps restaurants to adapt their offer and plan their staff according to actual demand, which is particularly useful in a context of labor shortages.
Attracting the technophile generation
Adopting technologies such as ordering kiosks can also help attract a younger clientele, more inclined to use digital solutions.
This can open up new avenues of growth for restaurants, helping them to thrive despite the challenges of the job market.
Accept all payment methods on your payment terminals
Order terminals accept all modern payment methods: credit card, debit card, Apple Pay, Android Pay, Samsung Pay and all contactless payments.
So, no more cash payment hassles and no more checkout holes!
All your payments arrive safely and securely in your account. Implementing kiosks is proving to be a winning strategy.
Companies are successfully navigating a tough job market.
They are improving customer service and boosting sales by 15-30%.
In the face of persistent labor shortages in Canada’s foodservice sector, order terminals offer a pragmatic solution for maintaining operational efficiency, enhancing the customer experience and supporting staff management.
By intelligently integrating technology into their business model, restaurants can not only overcome today’s challenges, but also position themselves for future success in an ever-changing landscape.